Ormond Beach, FL. February 20, 2019 — For the second consecutive year, Everglades Boats received the CSI Award for outstanding customer service. The NMMA’s Marine Industry Customer Satisfaction Index (or CSI) Award recognizes those marine manufacturers who regularly measure their customers’ satisfaction, and actively pursue improvement based on those numbers. After taking delivery of their boat, customers complete surveys covering a wide range of areas, from the overall performance of their new boat, to its aesthetics and design.
“This is a great accomplishment for our company and our dealers,” CEO John Ward said. “It reflects Everglades Boats’ continued commitment to delivering great products and serving our customers. I’m proud of the progress we’ve made as we continue to take the Everglades brand to new heights.”
Lenander joined CO2Meter, Inc. in 2017 as the Vice President of Operations leading the company’s supply chain, manufacturing and engineering upgrades, while taking an active role on the company’s management team. His leadership and diverse background were an early indicator of success and translated seamlessly to CO2Meter helping to grow the company’s customer base substantially while doubling revenue. Prior to joining CO2Meter Inc, Lenander has held roles in sales management, business development, operations and management consulting with Fortune 500 companies GE and Price Waterhouse Coopers.
Everglades accepted the CSI Award yesterday morning during the Innovation Breakfast at the Progressive Insurance Miami International Boat Show.
About Everglades Boats
Everglades Boats is an industry leader in premium offshore fishing boats. Founded in 1997 by boating industry legend and former Boston Whaler executive, Robert J. (Bob) Dougherty, and owned today by Grand Crossing Capital, Chicago IL, Everglades revolutionized the boat building industry with the invention of the RAMCAP process for one-piece, unsinkable hulls. Everglades has received numerous industry awards and an unparalleled reputation for superior safety, performance and quality.